Approvers can now include an optional reason when declining an approval request, giving requesters clear context on the decision.
- Reason appears in the task activity log, closed task view, and all decline notifications (email, Slack, Teams, in-app)
- Available as a workflow personalization token
[Action Create task - Approval request: Declined-reason]for follow-up actions - Supported across the web app, employee portal, email link, Slack modal, and Teams inline
- Escalation auto-declines are automatically stamped "Due to admin escalation process"