🎫 **See ticket status right in your access requests**

EnhancementTorii Identity

When a provisioning or revocation workflow opens a ticket, you'll now see it on the request itself: admins in the request drilldown, and employees on their request page in the App Catalog.

  • Jira and Linear: if the workflow waits for the ticket to close, you'll see its live status.
  • Asana, Freshservice, ServiceNow, Zendesk and monday.com: you'll see the ticket and when it was opened.
  • Click any ticket to open it in its tracker (monday.com items aren't linked).

No more switching tools to check where a request stands.