Create Jira Cloud issue can now pause a workflow until the issue is closed, then branch on the outcome. Enable Wait for issue to be closed, define which Statuses that close the issue (multi-select), and use the Closed status as a personalization token or if/else condition in downstream steps.
- Wait for issue to be closed: workflow resumes within 10 minutes of the issue reaching a configured closing status
- Closed status output: use the resulting status as a token or branch condition with a dropdown of your configured statuses
- Built for App Catalog provisioning: open an issue for an access request, wait for IT to resolve it, then end on Access granted or Access not granted — the request shows the matching outcome automatically